Australian IT Price Hike Inquiry Kicks Off: Submissions Wanted 70
New submitter wirelessduck writes "After some recent complaints from a Labor MP about price markups on software and technology devices in Australia, Federal Government agencies decided to look in to the matter and an official parliamentary inquiry into the issue was started. 'The Federal Parliament's inquiry into local price markups on technology goods and services has gotten under way, with the committee overseeing the initiative issuing its terms of reference and calling for submissions from the general public on the issue.'"
Re:Now, now, now's the time right now! (Score:5, Funny)
Well, that customer testimonial has sold me! Unfortunately, I've already spent this month's IT budget on some Nigerian anti-virus software (they requested I pay for it in person, my flight leaves in an hour...busy busy), so I can't buy any.
However, a close friend of mine has confided in me that the company he works for is having some major, major security problems, and has given him a HUGE budget to buy whatever he needs to shore things up. His number is 202-324-3000, ask for "Bob" (his last name escapes me, I think it's Russian; lots of consonants, very few vowels).
P.S. Getting through the company phone system can be a bit of a pain (they have this automated system, and they are always changing their options...it can be quite trying). If you can't find him in the company phone book, just ask the operator to find his extension for you. Bear in mind, these people are all about security, so they may say things like "we do not have a Bob working for us" or "do you know who you are talking to?"; just relax, it's all a bluff. Bob's pretty far up there on the company hierarchy, and sometimes these annoying sales people dial the wrong number...just tell them that you "now exactly who you are talking to, and it's not Bob" (you need to be insistent at times with these people, so don't give up). There is, of course, a chance that Bob might be out of his office; if that's the case, ask them to put on their chief IT security guy (he handles purchase orders when Bob isn't around), and tell him everything you've told me here. Be sure to have him install a demo version of the software on his machine, and to walk him through the features; he'll be so impressed, he will probably ask for an on-site demonstration from you and your fellow coworkers. Also, remember to mention any other software your company makes, that he might be interested in.
Dear Australia... (Score:3, Insightful)
Y'know why vendors price their goods absurdly high in Australia? Because they can.
Y'know why they can? Because You, the government of Australia, let them.
Allow free importation of goods from the US and other markets and watch the vendor premiums for your mysterious island continent collapse. If Australians could simply buy from Adobe US, It'd be pretty difficult for Adobe to maintain a price premium...
Here endeth the lesson.
Re:Dear Australia... (Score:5, Informative)
At least a part of the problem is that Adobe US will not willingly sell to an Australian. Actually, I don't know about Adobe, but that's the general problem they're trying to address. Companies are getting their US distributors to agree not to sell to Australians as part of their distribution agreement, specifically to stop Australians from getting them from overseas.
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They aren't just ripping of Australia. (Score:1)
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My steam prices in Japan have always been exactly the same as in the US, with the exception that many games are not available in Japan (VPN fixes that!)
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In Australia, retailers will frequently impose 300-400% markups on items found easily online.
And said retails also complain when people buy stuff online.
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The main reason: localization
Do you know how rare it is to find somebody that understands both Australian and either US or UK English?
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Do you know how rare it is to find somebody that understands both Australian and either US or UK English?
'struth!
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but that each of those respective entities won't let me purchase from them and will refuse to accept my Australian credit card and billing address.
And not just that. With the dollar at parity I wanted to buy a Fender guitar, retail in US for $299, here $500+. Even with $100 freight it's still cheaper to buy in the US and ship here, however Fender US won't allow their dealers to ship outside the US, so I ended up using a shipping service in California. So buying from the retailer, shipping local to US, paying CA state taxes, then shipping international and paying international shipping and insurance I still managed to get it for under $500. The best example of us getting shafted is the Holden Monaro. Built in Australia, and sold to locals for $60k, it was then exported to the US as the Pontiac GTO and sold there for $30k.
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Absolutely!
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High local wages don't explain high prices for imported goods, often purchased online with no humans in the loop (e.g. Steam).
Re:Dear Australia... (Score:4, Interesting)
Allow free importation of goods from the US and other markets and watch the vendor premiums for your mysterious island continent collapse. If Australians could simply buy from Adobe US, It'd be pretty difficult for Adobe to maintain a price premium...
Ummm...
Parallel importation of software is perfectly legal. I buy all my games from Hong Kong or the UK. I can order Photoshop from B&H PhotoVideo in New York and they'll deliver it to me in BumFuck, Western Australia. Ooops, sorry, that's Perth, Western Australia.
What I have a small problem with is the fact that I cant buy from Australian stores, who pay Australian taxes and support the Australian economy. The government has a very big problem with this.
But my prediction is that the report will tell us what we already know, Aussies are getting ripped off, the distributors are gouging prices and they'll have a nice list of recommendations that'll never happen because if for no other reason, the opposition will stop it because it wasn't their idea.
BTW, Kangaroo's aren't like Velociraptor Sheep, first they are bigger then a Velociraptor or a sheep. They are more like 6 ft tall bounding rocks because it looks like your car has hit a rock after running into one.
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After ten years of Liberals in Government, the ACCC is but a shadow of its former self.
5 subsequent years of "New Labor" has (unsurprisingly) done little to remedy the situation.
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b - Get an Aussie creditcard
c - Set the billing address of b to a
d - Setup a proxy
Order software via d on c.
Re the 'roos: I'd sooner hit the rock, it doesn't fight with you after it comes thru the windscreen.
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You're commenting on the case with an arrogant uninformed attitude. Other posters who have replied have basically demolished your argument. What in the world made you assume Australia has government mandated import barriers towards overseas IT products? Its the exact opposite: market collusion amongst the big players to extract monopoly rents. Or are you suggesting Australia, er, goes 'commie' and starts regulating the, er, 'free' market? ROFL
Please in future do at least a modicum of research before getting
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Prime example of this, price of DVDs in Australia, often very closely align with the price of DVDs in the US, why http://www.amazon.com/ [amazon.com], that's why, plus low cost of transport, import duties on the medium only and you still pay GST. Add to that the ACCC made region coding non-enforceble and you can buy most dvd players fixed to be region free (you notice boc has been opened and inspected and confirmed sticker placed on it, the media companies dont want it continually advertised that Australia has legally
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There are few import restrictions to Australia in general and even fewer from the US thanks to the "Free" Trade Agreement.
Complaining about proprietary software prices... (Score:3, Insightful)
Is as useful as tits on a bull. Companies can charge whatever they damn well want for their software. Who is anybody to tell them different?
Complaining about the lack of funding into open source or at least home-grown software is much more useful.
Re:Complaining about proprietary software prices.. (Score:5, Insightful)
It's not so much about high prices - it's about price discrimination. Yes, companies can charge whatever they damn well want for their software. And if they sell it for half the price in the US as compared to Australia, then customer's can damn well buy it wherever they want. And if companies introduce artificial barriers to stop the customers doing just that, that's when the government needs to smack them down.
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Re:Complaining about proprietary software prices.. (Score:5, Insightful)
Is as useful as tits on a bull.
No It's not
Companies can charge whatever they damn well want for their software.
Sure, but they shouldn't be allowed to stop you importing it from another region.
Who is anybody to tell them different?
The Australian Government
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Well its a bit unfair when the same game that cost $10 USD is somehow marked up to $70 AUD.
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Companies can charge whatever they damn well want for their software.
And people can criticize their decisions. But if people are indeed buying it anyway, I'd agree it's not useful.
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Going by the very same logic, pirating their software is OK.
If they can discriminate on their pricing I can discriminate on my sourcing.
Well ... (Score:1)
You do live in a very remote country with vast distances between major points, shit doesn't just teleport there by magic.
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Of course that's explains it all. It's the _very_expensive_ freight involved in the shipment of CDs. I knew there had to be an answer.
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shit doesn't just teleport there by magic
There's this thing, it's called the internet. It teleports stuff there by magic. At least a part of this investigation is into price discrimination on software.
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No, it gets here by mail order.
For some reason it is way, way cheaper for me to order stuff from the far east, the US or even the UK and have it shipped over, than it is to get it from an australian website or retailer. Don't tell me that bulk shipping adds a 100% plus markup over individual shipping, these things work the other way around.
And then there are other things like games, which you get online, which often launch at $50-60 in the US and AUD 100 ($102 right now) here. For the same thing, delivered
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And then there are other things like games, which you get online, which often launch at $50-60 in the US and AUD 100 ($102 right now) here. For the same thing, delivered over the internet.
But those poor poor distributors have to pay for the game to be shipped to you over your narrow and long tubes. Oh wait, you pay for that part too via your network subscription...
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The price difference is well above the cost+profit margin of transportation.
Why is it there are so many Americans who comment on stuff about other countries who automagically assume things that they have zero clue about.
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That's true - shipping costs theoretically should make prices different, on a dollars per kilo basis. For durable goods, there are many many cases where buying the item at retail in the US and shipping into Australia yourself will end up being far far cheaper than buying the item in Australia.
One of the examples is a Lenovo X1 laptop. I just checked, and the same laptop is AUD1299 vs USD1019. As of this moment, AUD1299 is USD1265. That means Australians are paying 24% more (about $250) for the same product.
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But Australia is closer to China (where everything gets made) ... so why are Australians paying more than Americans?
And the boats that ship all our minerals to China can just fill up on stuff on the way back, so shipping should basically be free...
I have one! (Score:1)
Technet (Score:3, Interesting)
Posting AC because of Slashdot's bug that prevents me from logging in.
A Technet subscription is mysteriously $200 more dear a year in Australia despite us being quite happy to use US English and keyboards. Yet in Thailand, it's $40 a year, where they need a full translation and separate keyboard support. What's the difference?
The Thai pirate software a lot. A *lot*.
So I ask you, what's the simplist way for Australians to reduce the price of Technet?
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And any of that relates to digital on-line sales, how?
There are some costs in shipping shit to Australia, but if you're too stupid as Harvey Norman to arrange purchase direct from the supplier and ship it yourself I'm not sure how that's my problem; when I can purchase direct from a retailer and ship a single unit for less even though I can't take advantage of the price benefits of shipping in bulk.
The real issue in your mythical supply chain is two-fold:
- Australian retail wages are higher than in the US,
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Australian banks will lend what you can afford to pay, if nothing in your life gets worse. I would contend that foreclosure rates aren't up because people were overcommitted on their reported income, they are up because people lost that income.
In any case, I agree the land prices are a bit high (if it was actually $25K and 20 years, then it should be closer to $116K at 8% a year which isn't uncommon in Australia's messed up housing market), but that's because if the government sells that land at $25K it dev
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Australia Post (Score:2)
Regulatory capture (Score:1)
The real evil in our representative democracies is regulatory capture. http://en.wikipedia.org/wiki/Regulatory_capture [wikipedia.org]
For instance software. Ubuntu, Apache, etc have shown that Copyright laws are not necessary in the development of good software. I suspect the same is true in music, movies, books and a lot of other stuff.
The copyright laws funnel money to organizations (MPAA, RIAA et al) that advertise the product and "capture" favorable regulations. (is copyright really necessary to produce good movies