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IT

The FTC is Trying To Help Victims of Impersonation Scams Get Their Money Back (theverge.com) 8

The Federal Trade Commission (FTC) has a new way to combat the impersonation scams that it says cost people $1.1 billion last year alone. Effective today, the agency's rule "prohibits the impersonation of government, businesses, and their officials or agents in interstate commerce." The rule also lets the FTC directly file federal court complaints to force scammers to return money stolen by business or government impersonation. From a report: Impersonation scams are wide-ranging -- creators are on the lookout for fake podcast invites that turn into letting scammers take over their Facebook pages via a hidden "datasets" URL, while Verge reporters have been impersonated by criminals trying to steal cryptocurrency via fake Calendly meeting links.

Linus Media Group was victimized by a thief who pretended to be a potential sponsor and managed to take over three of the company's YouTube channels. Some scams can also be very intricate, as in The Cut financial columnist Charlotte Cowles' story of how she lost a shoebox holding $50,000 to an elaborate scam involving a fake Amazon business account, the FTC, and the CIA. (See also: gift card scams.) The agency is also taking public comment until April 30th on changes to the rule that would allow it to also target impersonation of individuals, such as through the use of video deepfakes or AI voice cloning. That would let it take action against, say, scams involving impersonations of Elon Musk on X or celebrities in YouTube ads. Others have used AI for more sinister fraud, such as voice clones of loved ones claiming to be kidnapped.

Wireless Networking

'Smart Devices Are Turning Out To Be a Poor Investment' (androidpolice.com) 155

An anonymous reader quotes a report from Android Police, written by Dhruv Bhutani: As someone who is an early adopter of all things smart and has invested a significant amount of money in building a fancy smart home, it saddens me to say that I feel cheated by the thousands of dollars I've spent on smart devices. And it's not a one-off. Amazon's recent move to block off local ADB connections on Fire TV devices is the latest example in a long line of grievances. A brand busy wrestling away control from the consumer after they've bought the product, the software update gimps a feature that has been present on the hardware ever since it launched back in 2014. ADB-based commands let users take deep control of the hardware, and in the case of the Fire TV hardware, it can drastically improve the user experience. [...] A few years ago, I decided to invest in the NVIDIA Shield. The premium streamer was marketed as a utopia for streaming online and offline sources with the ability to plug in hard drives, connect to NAS drives, and more. At launch, it did precisely that while presenting a beautiful, clean interface that was a joy to interact with. However, subsequent updates have converted what was otherwise a clean and elegant solution to an ad-infested overlay that I zoom past to jump into my streaming app of choice. This problem isn't restricted to just the Shield. Even my Google TV running Chromecast has a home screen that's more of an advertising space for Google than an easy way to get to my content.

But why stop at streaming boxes? Google's Nest Hubs are equal victims of feature deterioration. I've spent hundreds of dollars on Nest Hubs and outfitted them in most of my rooms and washrooms. However, Google's consistent degradation of the user experience means I use these speakers for little more than casting music from the Spotify app. The voice recognition barely works on the best of days, and when it does, the answers tend to be wildly inconsistent. It wasn't always the case. In fact, at launch, Google's Nest speakers were some of the best smart home interfaces you could buy. You'd imagine that the experience would only improve from there. That's decidedly not the case. I had high hopes that the Fuchsia update would fix the broken command detection, but that's also not the case. And good luck to you if you decided to invest in Google Assistant-compatible displays. Google's announcement that it would no longer issue software or security updates to third-party displays like the excellent Lenovo Smart Display, right after killing the built-in web browser, is pretty wild. It boggles my mind that a company can get away with such behavior.

Now imagine the plight of Nest Secure owners. A home security system isn't something one expects to switch out for many many years. And yet, Google decided to kill the Nest Secure home monitoring solution merely three years after launching the product range. While I made an initial investment in the Nest ecosystem, I've since switched over to a completely local solution that is entirely under my control, stores data locally, and won't be going out of action because of bad decision-making by another company.
"It's clear to me that smart home devices, as they stand, are proving to be very poor investments for consumers," Bhutani writes in closing. "Suffice it to say that I've paused any future investments in smart devices, and I'll be taking a long and hard look at a company's treatment of its current portfolio before splurging out more cash. I'd recommend you do the same."
AI

Huge AI Funding Leads To Hype and 'Grifting,' Warns DeepMind's Demis Hassabis (ft.com) 30

The surge of money flooding into AI has resulted in some crypto-like hype that is obscuring the incredible scientific progress in the field, according to Sir Demis Hassabis, co-founder of DeepMind. From a report: The chief executive of Google's AI research division told the Financial Times that the billions of dollars being poured into generative AI start-ups and products "brings with it a whole attendant bunch of hype and maybe some grifting and some other things that you see in other hyped-up areas, crypto or whatever."

"Some of that has now spilled over into AI, which I think is a bit unfortunate. And it clouds the science and the research, which is phenomenal," he added. "In a way, AI's not hyped enough but in some senses it's too hyped. We're talking about all sorts of things that are just not real." The launch of OpenAI's ChatGPT chatbot in November 2022 sparked an investor frenzy as start-ups raced to develop and deploy generative AI and attract venture capital funding. VC groups invested $42.5bn in 2,500 AI start-up equity rounds last year, according to market analysts CB Insights. Public market investors have also rushed into the so-called Magnificent Seven technology companies, including Microsoft, Alphabet and Nvidia, that are spearheading the AI revolution. Their rise has helped to propel global stock markets to their strongest first-quarter performance in five years.

Transportation

Will EVs Kill the Stick Shift Car? (cnn.com) 370

A CNN opinion piece looks at "the moaning about manual transmission's demise," noting that "it's not just Europeans (literally) clinging on. In the U.S., there's apparently a young (also predominantly male) demographic that is embracing manual driving — championing it as retro, much like Gen Z's affinity to typewriters and vintage cameras.

"They feel there's something authentic about it: a connection between driver and vehicle that automatization cuts out." But CNN's writer argues the case against stick shifts... [Automatic vehicles] chalk up better mileage and drive faster than their stick-shift counterparts. The explanation: automatics select the right gear for the vehicle, usually the highest gear possible. The average manual driver is not always so proficient. In getting the gear right, automatics consume less fuel, save money and emit fewer emissions.

These are among the reasons why it's ever harder to buy a new manual-transmission model of any kind in many countries. In the US, less than 1% of new models have stick shifts (compared to 35% in 1980), according to the Environmental Protection Agency. It's really only sports cars, off-road truck SUVs and a handful of small pickups that still have clutches.... While all gasoline-run cars and trucks are climate killers with stick shifts being the slightly worse of two evils, combustion-engine automatics themselves are on their way out. They are tooling along the highway side-by-side with their stick-and-clutch counterparts toward the junkyard of history. Electric vehicles have gear systems, too: a single speed transmission that transmits energy from the motor to the wheels. But because only one gear exists, there is no switching of gears, neither automatically nor manually...

Road transportation accounts for 15% of the world's greenhouse gas emissions, according to Our World Data, as well as being a huge contributor to the air pollution that claims around nine million deaths a year from respiratory and lung diseases. Transportation noise, though less deadly, also contributes to stress and sleep disorders. Thankfully, there's a convenient way to circumvent these blights: electric vehicles...

But for those aficionados who really can't go without a clutch and gear shifter, Toyota is planning a realistic-feeling fake manual transmission for some EV models. It serves no purpose whatsoever — save to comfort bruised egos.

Businesses

WSJ: 'America Made a Huge Bet On Sports Gambling. The Backlash Is Here' (msn.com) 75

In 2018 the U.S. Supreme Court overturned the outlawing of sports betting in America.

But the Wall Street Journal reports that since then all the major professional sports bodies "now realize just how much they have to lose as the new era unfolds." "All it takes is for a reasonable fan to go, 'Am I just watching theater, or is this actually sport?' for the credibility of a sport to start crumbling,'" said Declan Hill, an expert on match fixing at the University of New Haven.

Since the prohibition on sports gambling was lifted, leagues that had once viewed betting as an existential threat to their integrity scrambled to partner with gambling companies and brought them into the tent.... The NBA itself also announced a new feature designed to mesh the betting experience with live action: Fans watching games on League Pass, the flagship streaming platform, would be able to opt in to view betting odds on the app's interface and click through to place wagers... Cleveland Cavaliers head coach J.B. Bickerstaff said that gambling had "gone too far... I personally have had my own instances with some of the sports gamblers," he added, "where they got my telephone number, were sending me crazy messages about where I live, and my kids and all that stuff."

NBA spokesman Mike Bass said that instances of reported harassment related to sports betting are investigated. Then, just days after Haliburton and Bickerstaff's complaints, the NBA found itself grappling with a new case... The league is investigating suspicious activity around [Toronto Raptors forward Jontay] Porter, after app users placed sizable wagers that his totals for points, rebounds and assists in a pair of games would all come in under the lines set by oddsmakers. When Porter's numbers fell below those marks and the bets paid out, it raised a red flag signaling possible irregularities....

The NCAA has turned to state legislatures to impose regulations that would take single players out of gamblers' crosshairs. The group is lobbying to ban player-specific proposition bets that aren't directly related to the final score of the game — the exact kind of wagers at the center of the Porter situation in the NBA

After noticing "the gambling-related negativity taking over his social-media feeds," pro basketball player Tyrese Haliburton gave the Journal his own assessment of how it's affecting the fan base.

"To half the world, I'm just helping them make money on DraftKings."

Thanks to long-time Slashdot reader schwit1 for sharing the article.
Government

Can Apps Turn Us Into Unpaid Lobbyists? (msn.com) 73

"Today's most effective corporate lobbying no longer involves wooing members of Congress..." writes the Wall Street Journal. Instead the lobbying sector "now works in secret to influence lawmakers with the help of an unlikely ally: you." [Lobbyists] teamed up with PR gurus, social-media experts, political pollsters, data analysts and grassroots organizers to foment seemingly organic public outcries designed to pressure lawmakers and compel them to take actions that would benefit the lobbyists' corporate clients...

By the middle of 2011, an army of lobbyists working for the pillars of the corporate lobbying establishment — the major movie studios, the music industry, pharmaceutical manufacturers and the U.S. Chamber of Commerce — were executing a nearly $100 million campaign to win approval for the internet bill [the PROTECT IP Act, or "PIPA"]. They pressured scores of lawmakers to co-sponsor the legislation. At one point, 99 of the 100 members of the U.S. Senate appeared ready to support it — an astounding number, given that most bills have just a handful of co-sponsors before they are called up for a vote. When lobbyists for Google and its allies went to Capitol Hill, they made little headway. Against such well-financed and influential opponents, the futility of the traditional lobbying approach became clear. If tech companies were going to turn back the anti-piracy bills, they would need to find another way.

It was around this time that one of Google's Washington strategists suggested an alternative strategy. "Let's rally our users," Adam Kovacevich, then 34 and a senior member of Google's Washington office, told colleagues. Kovacevich turned Google's opposition to the anti-piracy legislation into a coast-to-coast political influence effort with all the bells and whistles of a presidential campaign. The goal: to whip up enough opposition to the legislation among ordinary Americans that Congress would be forced to abandon the effort... The campaign slogan they settled on — "Don't Kill the Internet" — exaggerated the likely impact of the bill, but it succeeded in stirring apprehension among web users.

The coup de grace came on Jan. 18, 2012, when Google and its allies pulled off the mother of all outside influence campaigns. When users logged on to the web that day, they discovered, to their great frustration, that many of the sites they'd come to rely on — Wikipedia, Reddit, Craigslist — were either blacked out or displayed text outlining the detrimental impacts of the proposed legislation. For its part, Google inserted a black censorship bar over its multicolored logo and posted a tool that enabled users to contact their elected representatives. "Tell Congress: Please don't censor the web!" a message on Google's home page read. With some 115,000 websites taking part, the protest achieved a staggering reach. Tens of millions of people visited Wikipedia's blacked-out website, 4.5 million users signed a Google petition opposing the legislation, and more than 2.4 million people took to Twitter to express their views on the bills. "We must stop [these bills] to keep the web open & free," the reality TV star Kim Kardashian wrote in a tweet to her 10 million followers...

Within two days, the legislation was dead...

Over the following decade, outside influence tactics would become the cornerstone of Washington's lobbying industry — and they remain so today.

"The 2012 effort is considered the most successful consumer mobilization in the history of internet policy," writes the Washington Post — agreeing that it's since spawned more app-based, crowdsourced lobbying campaigns. Sites like Airbnb "have also repeatedly asked their users to oppose city government restrictions on the apps." Uber, Lyft, DoorDash and other gig work companies also blitzed the apps' users with scenarios of higher prices or suspended service unless people voted for a 2020 California ballot measure on contract workers. Voters approved it."

The Wall Street Journal also details how lobbyists successfully killed higher taxes for tobacco products, the oil-and-gas industry, and even on private-equity investors — and note similar tactics were used against a bill targeting TikTok. "Some say the campaign backfired. Lawmakers complained that the effort showed how the Chinese government could co-opt internet users to do their bidding in the U.S., and the House of Representatives voted to ban the app if its owners did not agree to sell it.

"TikTok's lobbyists said they were pleased with the effort. They persuaded 65 members of the House to vote in favor of the company and are confident that the Senate will block the effort."

The Journal's article was adapted from an upcoming book titled "The Wolves of K Street: The Secret History of How Big Money Took Over Big Government." But the Washington Post argues the phenomenon raises two questions. "How much do you want technology companies to turn you into their lobbyists? And what's in it for you?"
Cellphones

Major Mobile NFT Shooter Game 'MadWorld' Uses Linux Foundation Subsidiary's Game Engine (linuxfoundation.org) 29

A Linux Foundation subsidiary has developed a free and open-source 3D game engine distributed under the Apache license. And last week the Open 3D Foundation announced "a big step forward, showcasing the power of open-source technologies in giving gamers around the globe unforgettable gaming experiences."

"We are proud to unveil MadWorld as the first mobile title powered by O3DE," said Joe Bryant, Executive Director of the Open 3D Foundation, "demonstrating the large potential of open-source technologies in game development."

And then this week Los Angeles Business Journal reported that El Segundo-based gaming studio Carbonated Inc. "has raised $11 million of series A funding to finance the development and release of its debut game title... Prior to its most recent round, Carbonated closed an $8.5 million seed funding round in 2020, which also included participation from Andreessen and Bitkraft." Since its founding [in 2015], the company has been focusing on research and development for its upcoming first title, called "MadWorld." The third-person, multiplayer shooter game is set in a post-apocalyptic world and features both player-versus-player and player-versus-environment features. Players of the game will battle for land control in a dystopian setting. Using a combination of open-source mapping tools and Carbonated's proprietary custom operations technology, called Carbyne, the game's world is designed around real-life cities and locations. Players are initially dropped into the game's version of their own real-time location.

The game allows players to optionally engage using blockchain technology with a digital asset-ownership layer powered by a blockchain network called XPLA.

Earlier this month Madworld "opened up for Early Access registration," reports the egamers web site, arguing that the game "is set to redefine the gaming landscape and will make its public debut later this year." After a catastrophic event named "The Collapse," MadWorld takes place in a desolate Earth where players engage in a battle for survival, highlighting the game's unique setting and immersive experience. The game's world is intricately designed with 250,000 land plots mapped out on a hexagonal grid, each presenting unique resources and strategic benefits. This innovative approach to game design enhances the gameplay experience and introduces a new layer of strategy and competition.

MadWorld's gameplay is centered around integrating Web3 technologies, which allows for the ownership, enhancement, and trading of tokenized representations of real-world locations. This feature encourages players to create clans and work together or compete for essential resources that are spread across the vast game world. Clans can acquire these resources by paying tributes to NFT landowners using "Rounds," the in-game currency. This mechanism not only fosters a sense of community and teamwork but also creates unique economic opportunities within the game by blending traditional gaming elements with the emerging field of digital assets.

"With its use of O3DE, Carbonated can enhance the game's visual fidelity, performance, and scalability," according to the Linux Foundation's announcement, "in order to deliver a fast-paced adventure on mobile platforms." O3DE is an open-source game engine developed by a collaborative community of industry experts. It includes state-of-the-art rendering capabilities, dynamic lighting, and realistic physics simulation. These features have enabled Carbonated to build realistic dystopian environments and create action-packed gameplay in MadWorld.
According to its official site, MadWorld "is set to be released to the public sometime in 2024 and is currently being tested on iOS and Android operating systems."

Carbonated's CEO Travis Boatman made this prediction to the site Decrypt. "We think mobile is where the breakout will happen for Web3."
Power

Are State Governments Slowing the Build-Out of America's EV Charging Stations? (msn.com) 120

In November of 2021 America passed a "Bipartisan Infrastructure Law" which included $7.5 billion for up to 20,000 EV charging spots, or around 5,000 stations, notes the Washington Post (citing an analysis from the EV policy analyst group Atlas Public Policy).

And new stations are now already open in Hawaii, New York, Ohio and Pennsylvania, "and under construction in four other states. Twelve additional states have awarded contracts for constructing the charging stations." A White House spokesperson said America should reach its goal of 500,000 charging stations by 2026.

So why is it that right now — more than two years after the bill's passage — why does the Federal Highway System say the program has so far only delivered seven open charging stations with a total of 38 charging spots? Nick Nigro, founder of Atlas Public Policy, said that some of the delays are to be expected. "State transportation agencies are the recipients of the money," he said. "Nearly all of them had no experience deploying electric vehicle charging stations before this law was enacted." Nigro says that the process — states have to submit plans to the Biden administration for approval, solicit bids on the work, and then award funds — has taken much of the first two years since the funding was approved. "I expect it to go much faster in 2024," he added.

"We are building a national EV charging network from scratch, and we want to get it right," a spokesperson for the Federal Highway Administration said in an email. "After developing program guidance and partnering with states to guide implementation plans, we are hitting our stride as states move quickly to bring National Electric Vehicle Infrastructure stations online...."

Part of the slow rollout is that the new chargers are expected to be held to much higher standards than previous generations of fast chargers. The United States currently has close to 10,000 "fast" charging stations in the country, of which over 2,000 are Tesla Superchargers, according to the Department of Energy. Tesla Superchargers — some of which have been opened to drivers of other vehicles — are the most reliable fast-charging systems in the country. But many non-Tesla fast chargers have a reputation for poor performance and sketchy reliability. EV advocates have criticized Electrify America, the company created by Volkswagen after the company's "Dieselgate" emissions scandal, for spending hundreds of millions of dollars on chargers that don't work well. The company has said they are working to improve reliability. The data analytics company J.D. Power has estimated that only 80 percent of all charging attempts in the country are successful.

Biden administration guidance requires the new publicly funded chargers to be operational 97% of the time, provide 150kW of power at each charger, and be no more than one mile from the interstate, among many other requirements.EV policy experts say those requirements are critical to building a good nationwide charging program — but also slow down the build-out of the chargers. "This funding comes with dozens of rules and requirements," Laska said. "That is the nature of what we're trying to accomplish....

"States are just not operating with the same urgency that some of the rest of us are."

The article notes that private companies are also building charging stations — but the publicly-funded spots would increase America's car-charging capacity by around 50 percent, "a crucial step to alleviating 'range anxiety' and helping Americans shift into battery electric cars.

"States just have to build them first."
AI

NYC's Government Chatbot Is Lying About City Laws and Regulations (arstechnica.com) 57

An anonymous reader quotes a report from Ars Technica: NYC's "MyCity" ChatBot was rolled out as a "pilot" program last October. The announcement touted the ChatBot as a way for business owners to "save ... time and money by instantly providing them with actionable and trusted information from more than 2,000 NYC Business web pages and articles on topics such as compliance with codes and regulations, available business incentives, and best practices to avoid violations and fines." But a new report from The Markup and local nonprofit news site The City found the MyCity chatbot giving dangerously wrong information about some pretty basic city policies. To cite just one example, the bot said that NYC buildings "are not required to accept Section 8 vouchers," when an NYC government info page says clearly that Section 8 housing subsidies are one of many lawful sources of income that landlords are required to accept without discrimination. The Markup also received incorrect information in response to chatbot queries regarding worker pay and work hour regulations, as well as industry-specific information like funeral home pricing. Further testing from BlueSky user Kathryn Tewson shows the MyCity chatbot giving some dangerously wrong answers regarding treatment of workplace whistleblowers, as well as some hilariously bad answers regarding the need to pay rent.

MyCity's Microsoft Azure-powered chatbot uses a complex process of statistical associations across millions of tokens to essentially guess at the most likely next word in any given sequence, without any real understanding of the underlying information being conveyed. That can cause problems when a single factual answer to a question might not be reflected precisely in the training data. In fact, The Markup said that at least one of its tests resulted in the correct answer on the same query about accepting Section 8 housing vouchers (even as "ten separate Markup staffers" got the incorrect answer when repeating the same question). The MyCity Chatbot -- which is prominently labeled as a "Beta" product -- does tell users who bother to read the warnings that it "may occasionally produce incorrect, harmful or biased content" and that users should "not rely on its responses as a substitute for professional advice." But the page also states front and center that it is "trained to provide you official NYC Business information" and is being sold as a way "to help business owners navigate government."
NYC Office of Technology and Innovation Spokesperson Leslie Brown told The Markup that the bot "has already provided thousands of people with timely, accurate answers" and that "we will continue to focus on upgrading this tool so that we can better support small businesses across the city."
Bitcoin

US, UK Investigate $20 Billion of Crypto Transfers To Garantex Russian Exchange (milkroad.com) 30

According to Bloomberg, the U.S. and U.K. are investigating more than $20 billion worth of USDT transactions that have passed through Garantex, a Russia-based crypto exchange. Milk Road reports: If confirmed, the $20 billion in transactions would represent one of the most significant breaches of the sanctions imposed on Russia since the conflict began. However, the sources cautioned that the inquiries are ongoing and that it is too early to draw conclusions given the complexity of crypto transactions. They also noted that there was no immediate suggestion of wrongdoing by Tether.

Key points:

- The transactions under scrutiny were conducted using Tether (USDT).
- The US and UK sanctioned Garantex on suspicion of facilitating financial crimes and illicit transactions in Russia.
- The $20 billion USDT transactions would represent one of the biggest breaches of sanctions imposed on Russia since the start of the war.
- Tether froze assets of entities on the U.S. sanctions list.

Crime

Sam Bankman-Fried Sentenced To 25 Years in Prison (washingtonpost.com) 143

Crypto entrepreneur Sam Bankman-Fried was sentenced Thursday to 25 years [non-paywalled link] in prison for a massive fraud that unraveled with the collapse of FTX, once one of the world's most popular platforms for exchanging digital currency. From a report: Bankman-Fried, 32, was convicted in November of fraud and conspiracy -- a dramatic fall from a crest of success. U.S. District Judge Lewis A. Kaplan imposed the sentence in the same Manhattan courtroom where, four months ago, Bankman-Fried testified that his intention had been to revolutionize the emerging cryptocurrency market with his innovative and altruistic ideas, not to steal.

Kaplan said the sentence reflected "that there is a risk that this man will be in position to do something very bad in the future. And it's not a trivial risk at all." He added that it was "for the purpose of disabling him to the extent that can appropriately be done for a significant period of time." Prior to sentencing, Bankman-Fried had said, "My useful life is probably over. It's been over for a while now, from before my arrest."

Businesses

Amazon Fined In Poland For Dark Pattern Design Tricks (techcrunch.com) 16

Poland has fined Amazon close to $8 million for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction "also calls out the e-commerce giant for deceptive design elements which may inject a false sense of urgency into the purchasing process and mislead shoppers about elements like product availability and delivery dates," reports TechCrunch. From the report: The country's consumer and competition watchdog, the UOKiK, has been looking into complaints about Amazon's sales practices since September 2021, following complaints from shoppers, including some who did not receive their purchases. The authority opened a formal investigation into Amazon's practices in February 2023. Wednesday's sanction is the conclusion of that probe. The UOKiK found consumers who ordered products on Amazon could have their purchases subsequently cancelled by the tech giant as it does not treat the moment of purchase as the conclusion of a sales contract, despite sending consumers confirmation of their order -- even after consumers have paid for the product. For Amazon, the conclusion of a sales contract only occurs once it has sent information about the actual shipment. [...]

Its enforcement also calls out Amazon for using deceptive design to encourage shoppers to click buy by presenting misleading information about product availability and delivery windows -- such as by listing how many items were in stock to be purchased and providing a countdown clock to order an item in order to get it on a particular delivery date. Its investigation found Amazon does not always meet these deadlines for orders, nor ship products immediately as they may be out of stock despite claims to the contrary shown to consumers. "Amazon treats the data it provides on availability and shipping date as indicative but the way it is presented does not indicate this," the UOKiK noted, adding: "Consumers can only find out about this in the terms of sale on the platform."

While Amazon does offer a delivery guarantee -- offering a refund if items do not ship within the stated time -- the authority found it failed to provide consumers with information about the rules of this service before placing an order. It only offers details at the order summary stage. And then only "if the consumer decides to read the subsequent links specifying delivery details." Shoppers who did not follow the link to read more may not have been aware of their right to apply for and receive a refund from Amazon if there is a delay in shipment. It also found the e-commerce giant failed to provide information about the "Delivery Guarantee" in the purchase confirmation sent to shoppers.
Amazon said it will appeal the fine. The company also writes: "Fast and reliable delivery across a wide selection of products is a top priority for us, and Amazon.pl has millions of items available with fast and free Prime delivery. Since launching Amazon.pl in 2021, we have continuously invested and worked hard to provide customers with a clear, reliable delivery promise at check out, and while the vast majority of our deliveries arrive on time, customers can contact us in the rare event that they experience a delay or order cancellation, and we will make it right.

Over the last year, we have collaborated with the Office of Competition and Consumer Protection (UOKiK), and proposed multiple voluntary amendments to continue to improve the customer experience on Amazon.pl. We strictly follow legal standards in all countries where we operate and we strongly disagree with the assessment and penalty issued by the UOKiK. We will appeal this decision."
The Almighty Buck

Visa and Mastercard Agree To $30 Billion Settlement Over Credit Card Fees (cnn.com) 90

Two of the world's largest credit card networks, Visa and Mastercard, as well as the banks that issue cards with them, have agreed to settle a decadeslong antitrust case brought upon by merchants. From a report: The settlement is set to lower swipe fees merchants pay when customers make purchases using their Visa or Mastercard by $30 billion over five years, according to a press release announcing the settlement Tuesday morning. The settlement, which only applies to US merchants, is the result of a lawsuit filed in 2005. However, nothing is considered finalized until it receives approval from the US District Court for the Eastern District of New York. Even then, the case can also be appealed in what could be a lengthy battle.

Typically, swipe fees cost merchants 2% of the total transaction a customer makes -- but can be as much as 4% for some premium rewards cards, according to the National Retail Federation. The settlement would lower those fees by at least 0.04 percentage point for a minimum of three years. Additionally, the settlement would require Visa and Mastercard to maintain the swipe fee rates that existed as of December 31, 2023 for five years.

Technology

Boeing Chief Must Have Engineering Background, Emirates Boss Says (ft.com) 81

The chief of Emirates, one of Boeing's largest clients, has said the crisis-stricken US aircraft maker should ensure its new chief executive has engineering experience to restore safety standards (non-paywalled link). From a report: A day after Boeing chief executive Dave Calhoun announced he would step down, Sir Tim Clark also said he backed efforts by the US group's largest labour union to win a seat on the board. "To fix Boeing's issues the company needs a strong engineering lead as its head coupled to a governance model which prioritises safety and quality," Clark told the Financial Times on Tuesday.

"Some serious lateral thinking" was needed, the airline boss added. Boeing on Monday unveiled a wide-ranging reshuffle of its leadership in a bid to get to grips with an escalating reputational crisis after a 737 Max door panel blew off mid-flight in January. Calhoun, 66, is to leave at the end of the year, while board chair Larry Kellner said he would depart in May. Stan Deal, head of the commercial planes division since 2019, was immediately replaced by chief operating officer Stephanie Pope.

Music

Vinyl Records Outsell CDs For the Second Year Running (theverge.com) 142

People bought 43 million vinyl records last year, according to the Recording Industry Association of America (RIAA). From a report: That's 6 million more than the number of CDs sold in 2023, marking the second time since 1987 that's happened and reflecting the steady 17-year-running growth of vinyl sales. Vinyl, which tends to be pricier than the newer format, also far outstripped CDs in actual money made, raking in $1.4 billion compared to $537 million from CDs. The RIAA's report shows that CD revenue was up, too, but in terms of physical products sold, people actually bought about 700,000 fewer CDs in 2023 than the year before. (If you're curious, nearly half a million cassettes sold last year, too, according to Billboard.)
IT

Cloudflare Says It's Automated Empathy To Avoid Fixing Flaky Hardware Too Often (theregister.com) 19

The Register: Cloudflare has revealed a little about how it maintains the millions of boxes it operates around the world -- including the concept of an "error budget" that enacts "empathy embedded in automation." In a Tuesday post titled "Autonomous hardware diagnostics and recovery at scale," the internet-taming biz explains that it built fault-tolerant infrastructure that can continue operating with "little to no impact" on its services. But as explained by infrastructure engineering tech lead Jet Marsical and systems engineers Aakash Shah and Yilin Xiong, when servers did break the Data Center Operations team relied on manual processes to identify dead boxes. And those processes could take "hours for a single server alone, and [could] easily consume an engineer's entire day."

Which does not work at hyperscale. Worse, dead servers would sometimes remain powered on, costing Cloudflare money without producing anything of value. Enter Phoenix -- a tool Cloudflare created to detect broken servers and automatically initiate workflows to get them fixed. Phoenix makes a "discovery run" every thirty minutes, during which it probes up to two datacenters known to house broken boxen. That pace of discovery means Phoenix can find dead machines across Cloudflare's network in no more than three days. If it spots machines already listed for repairs, it "takes care of ensuring that the Recovery phase is executed immediately."

Bitcoin

Binance Executive Detained In Nigeria Escapes Custody (apnews.com) 19

A top executive from the crypto exchange Binance has escaped custody in Nigeria after being arrested for allegedly destabilizing the country's national currency. The Associated Press reports: Nadeem Anjarwalla, the regional manager for Binance in Africa, "fled Nigeria using a smuggled passport," the office of Nigeria's National Security Adviser said in a statement, calling for "whatever information that can assist law enforcement agencies to apprehend the suspect." Anjarwalla, who holds dual British and Kenyan citizenship, had been detained in Nigeria along with another colleague since Feb. 26 when they arrived in the country following a crackdown on the crypto platform. Tigran Gambaryan, the colleague who is an American citizen, remains in captivity.

Nigeria is Africa's largest crypto economy in terms of trade volume with many citizens using crypto to hedge their finances against surging inflation and the declining local currency. Binance stopped all trading with the Nigerian naira currency on its platform in early March after authorities accused it of being used for money laundering and terrorism financing -- without providing evidence publicly. It was not clear how Anjarwalla fled custody. The Abuja-based Premium Times newspaper, which broke the news of his escape, reported that he fled from a guest house in the capital city after guards led him to a nearby mosque for prayers.
"The personnel responsible for the custody of the suspect have been arrested, and a thorough investigation is ongoing to unravel the circumstances that led to his escape from lawful detention," Zakari Mijinyawa, spokesman for the office of Nigeria's National Security Adviser said in a statement.
Businesses

This Startup Wants to Fix the Housing Market - with Robots (msn.com) 78

In a state where housing is expensive to build, to rent, or to buy — and not especially energy efficient — can a big blue robot make a difference?

The Boston Globe reports on Reframe Systems, one of the companies "trying robots to make construction more efficient" — in this case, "working alongside humans in an assembly line to build small houses in a factory." [Its cofounders] learned to get robots and humans to work together while at Amazon, which has built more than 750,000 bots in Massachusetts and deployed them to distribution centers around the world. Advising the company are Amy Villeneuve, former chief operating officer of that Amazon division, and Charly Mwangi, a veteran of the carmakers Nissan, Tesla, and Rivian...

Standing at one end of Reframe's factory, [cofounder Aaron] Small explained that the company's ambition is to build net-zero houses — houses that produce as much energy as they use — "twice as fast as traditional methods, twice as cheap, and with 10 times lower carbon" emissions. That means using large screws called helical piles to fix the house to the site, instead of a concrete foundation. (Concrete production generates large amounts of carbon dioxide.) The company buys recycled cellulose insulation to fill the walls. Solar panels go on the roof and triple-paned windows in the walls...

Reframe's "microfactory" can produce between 30 and 50 homes a year, [cofunder Vikas] Enti said. Eventually, the company aims to set up larger factories around the country, all within an hour's drive of big cities.

After a home is trucked to its final destination, "Electrical wires and plumbing are installed in both floors and walls as they're built," according to the article.

"Employees toting iPads can refer to digital construction drawings and get step-by-step instructions about tasks from cutting lumber to connecting pipes." One of the co-founders says, "We like to compare it to Lego instructions."
Books

Has 'Silicon Valley-style Startup Disruption' Arrived for Book Publishing? (thebaffler.com) 37

The Baffler says a new publishing house launched earlier this month "brings Silicon Valley-style startup disruption to the business of books."

Authors Equity has "a tiny core staff, offloading its labor to a network of freelancers," and like a handful of other publishers "is upending the way that authors get paid, eschewing advances and offering a higher percentage of profits instead." It is worth watching because its team includes several of the most important publishing people of the twenty-first century. And if it works, it will offer a model for tightening the connection between book culture and capitalism, a leap forward for the forces of efficiency and the fantasies of frictionless markets, ushering in a world where literature succeeds if and only if it sells....

Authors Equity's website presents its vision in strikingly neoliberal corporatespeak. The company has four Core Principles: Aligned Incentives; Bespoke Teams; Flexibility and Transparency; and Long-Term Collaboration. What do they mean by these MBA keywords? Aligned Incentives is explained in the language of human capital: "Our profit-share model rewards authors who want to bet on themselves." Authors, that is, take on more of the financial risk of publication. At a traditional publishing house, advances provide authors with guaranteed cash early in the process that they can use to live off while writing. With Authors Equity, nothing is guaranteed and nothing given ahead of time; an author's pay depends on their book's profits.

In an added twist, "Profit participation is also an option for key members of the book team, so we're in a position to win together." Typically, only an author's agent's income is directly tied to an author's financial success, but at Authors Equity, others could have a stake. This has huge consequences for the logic of literary production. If an editor, for example, receives a salary and not a cut of their books' profits, their incentives are less immediately about profit, offering more wiggle room for aesthetic value. The more the people working on books participate in their profits, the more, structurally, profit-seeking will shape what books look like.

"Bespoke Teams" is a euphemism for gigification. With a tiny initial staff of six, Authors Equity uses freelance workers to make books, unlike traditional publishers, which have many employees in many departments... Their fourth Core Principle — Long-Term Collaboration — addresses widespread frustration with a systemic problem in traditional publishing: the fetishization of debut authors who receive decent or better advances, fail to earn out, and then struggle to have a career. It's a real problem and one where authors' interests and capitalist rationalization are, as it were, aligned. Authors Equity sees that everyone might profit when an author can build a readership and develop their skill.

The article concludes with this prediction. "It's not impossible that we'll look back in twenty years and see its founding as auguring the beginning of the startup age in publishing."

Food for thought... Pulp-fiction mystery writer Mickey Spillane once said, "I'm a writer, not an author. The difference is, a writer makes money."
Privacy

Steve Wozniak Decries Tracking's Effect on Privacy, Calls Out 'Hypocrisy' of Only Banning TikTok (cnn.com) 137

In an interview Saturday, CNN first asked Steve Wozniak about Apple's "walled garden" approach — and whether there's any disconnect between Apple's stated interest in user security and privacy, and its own self-interest?

Wozniak responded, "I think there are things you can say on all sides of it. "I'm kind of glad for the protection that I have for my privacy and for you know not getting hacked as much. Apple does a better job than the others.

And tracking you — tracking you is questionable, but my gosh, look at what we're accusing TikTok of, and then go look at Facebook and Google... That's how they make their business! I mean, Facebook was a great idea. But then they make all their money just by tracking you and advertising.

And Apple doesn't really do that as much. I consider Apple the good guy.

So then CNN directly asked Wozniak's opinion about the proposed ban on TikTok in the U.S. "Well, one, I don't understand it. I don't see why. I mean, I get a lot of entertainment out of TikTok — and I avoid the social web. But I love to watch TikTok, even if it's just for rescuing dog videos and stuff.

And so I'm thinking, well, what are we saying? We're saying 'Oh, you might be tracked by the Chinese'. Well, they learned it from us.

I mean, look, if you have a principle — a person should not be tracked without them knowing it? It's kind of a privacy principle — I was a founder of the EFF. And if you have that principle, you apply it the same to every company, or every country. You don't say, 'Here's one case where we're going to outlaw an app, but we're not going to do it in these other cases.'

So I don't like the hypocrisy. And that's always obviously common from a political realm.

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