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Businesses

ASUS Promises Support Overhaul After YouTube Investigators Allege Dishonesty (gamersnexus.net) 60

ASUS has suddenly agreed "to overhaul its customer support and warranty systems," writes the hardware review site Gamers Nexus — after a three-video series on its YouTube channel documented bad and "potentially illegal" handling of customer warranties for the channel's 2.2 million viewers.

The Verge highlights ASUS's biggest change: If you've ever been denied a warranty repair or charged for a service that was unnecessary or should've been free, Asus wants to hear from you at a new email address. It claims those disputes will be processed by Asus' own staff rather than outsourced customer support agents.... The company is also apologizing today for previous experiences you might have had with repairs. "We're very sorry to anyone who has had a negative experience with our service team. We appreciate your feedback and giving us a chance to make amends."
It started five weeks ago when Gamers Nexus requested service for a joystick problem, according to a May 10 video. First they'd received a response wrongly telling them their damage was out of warranty — which also meant Asus could add a $20 shipping charge for the requested repair. "Somehow that turned into ASUS saying the LCD needs to be replaced, even though the joystick is covered under their repair policies," the investigators say in the video. [They also note this response didn't even address their original joystick problem — "only that thing that they had decided to find" — and that ASUS later made an out-of-the-blue reference to "liquid damage."] The repair would ultimately cost $191.47, with ASUS mentioning that otherwise "the unit will be sent back un-repaired and may be disassembled." ASUS gave them four days to respond, with some legalese adding that an out-of-warranty repair fee is non-refundable, yet still "does not guarantee that repairs can be made."

Even when ASUS later agreed to do a free "partial" repair (providing the requested in-warranty service), the video's investigators still received another email warning of "pending service cancellation" and return of the unit unless they spoke to "Invoice Quotation Support" immediately. The video-makers stood firm, and the in-warranty repair was later performed free — but they still concluded that "It felt like ASUS tried to scam us." ASUS's response was documented in a second video, with ASUS claiming it had merely been sending a list of "available" repairs (and promising that in the future ASUS would stop automatically including costs for the unrequested repair of "cosmetic imperfections" — and that they'd also change their automatic emails.)

Gamers Nexus eventually created a fourth, hour-long video confronting various company officials at Computex — which finally led to them publishing a list of ASUS's promised improvements on Friday. Some highlights:
  • ASUS promises it's "created a Task Force team to retroactively go back through a long history of customer surveys that were negative to try and fix the issues." (The third video from Gamers Nexus warned ASUS was already on the government's radar over its handling of warranty issues.)
  • ASUS also announced their repairs centers were no longer allowed to claim "customer-induced damage" (which Gamers Nexus believes "will remove some of the financial incentive to fail devices" to speed up workloads).
  • ASUS is creating a new U.S. support center allowing customers to choose either a refurbished board or a longer repair.

Gamers Nexus says they already have devices at ASUS repair centers — under pseudonyms — and that they "plan to continue sampling them over the next 6-12 months so we can ensure these are permanent improvements." And there's one final improvement, according to Gamers Nexus. "After over a year of refusing to acknowledge the microSD card reader failures on the ROG Ally [handheld gaming console], ASUS will be posting a formal statement next week about the defect."


Government

53 LA County Public Health Workers Fall for Phishing Email. 200,000 People May Be Affected (yahoo.com) 37

The Los Angeles Times reports that "The personal information of more than 200,000 people in Los Angeles County was potentially exposed after a hacker used a phishing email to steal the login credentials of 53 public health employees, the county announced Friday." Details that were possibly accessed in the February data breach include the first and last names, dates of birth, diagnoses, prescription information, medical record numbers, health insurance information, Social Security numbers and other financial information of Department of Public Health clients, employees and other individuals. "Affected individuals may have been impacted differently and not all of the elements listed were present for each individual," the agency said in a news release...

The data breach happened between Feb. 19 and 20 when employees received a phishing email, which tries to trick recipients into providing important information such as passwords and login credentials. The employees clicked on a link in the body of the email, thinking they were accessing a legitimate message, according to the agency...

The county is offering free identity monitoring through Kroll, a financial and risk advisory firm, to those affected by the breach. Individuals whose medical records were potentially accessed by the hacker should review them with their doctor to ensure the content is accurate and hasn't been changed. Officials say people should also review the Explanation of Benefits statement they receive from their insurance company to make sure they recognize all the services that have been billed. Individuals can also request credit reports and review them for any inaccuracies.

From the official statement by the county's Public Health department: Upon discovery of the phishing attack, Public Health disabled the impacted e-mail accounts, reset and re-imaged the user's device(s), blocked websites that were identified as part of the phishing campaign and quarantined all suspicious incoming e-mails. Additionally, awareness notifications were distributed to all workforce members to remind them to be vigilant when reviewing e-mails, especially those including links or attachments. Law enforcement was notified upon discovery of the phishing attack, and they investigated the incident.
Beer

Researchers Find No Amount of Alcohol is Healthy For You (nytimes.com) 207

The New York Times magazine remembers that once upon a time, in the early 1990s, "some prominent researchers were promoting, and the media helped popularize, the idea that moderate drinking...was linked to greater longevity.

"The cause of that association was not clear, but red wine, researchers theorized, might have anti-inflammatory properties that extended life and protected cardiovascular health..." More recently, though, research has piled up debunking the idea that moderate drinking is good for you. Last year, a major meta-analysis that re-examined 107 studies over 40 years came to the conclusion that no amount of alcohol improves health; and in 2022, a well-designed study found that consuming even a small amount brought some risk to heart health. That same year, Nature published research stating that consuming as little as one or two drinks a day (even less for women) was associated with shrinkage in the brain — a phenomenon normally associated with aging...

[M]ore people are now reporting that they consume cannabis than alcohol on a daily basis. Some governments are responding to the new research by overhauling their messaging. Last year, Ireland became the first country to pass legislation requiring a cancer warning on all alcohol products sold there, similar to those found on cigarettes: "There is a direct link between alcohol and fatal cancers," the language will read. And in Canada, the government has revised its alcohol guidelines, announcing: "We now know that even a small amount of alcohol can be damaging to health." The guidelines characterize one to two drinks a week as carrying "low risk" and three to six drinks as carrying "moderate risk." (Previously the guidelines suggested that women limit themselves to no more than two standard drinks most days, and that men place that limit at three.)

Businesses

OpenAI Adds Former NSA Chief To Its Board (cnbc.com) 31

Paul M. Nakasone, a retired U.S. Army general and former NSA director, is now OpenAI's newest board member. Nakasone will join the Safety and Security Committee and contribute to OpenAI's cybersecurity efforts. CNBC reports: The committee is spending 90 days evaluating the company's processes and safeguards before making recommendations to the board and, eventually, updating the public, OpenAI said. Nakasone joins current board members Adam D'Angelo, Larry Summers, Bret Taylor and Sam Altman, as well as some new board members the company announced in March: Dr. Sue Desmond-Hellmann, former CEO of the Bill and Melinda Gates Foundation; Nicole Seligman, former executive vice president and global general counsel of Sony; and Fidji Simo, CEO and chair of Instacart.

OpenAI on Monday announced the hiring of two top executives as well as a partnership with Apple that includes a ChatGPT-Siri integration. The company said Sarah Friar, previously CEO of Nextdoor and finance chief at Square, is joining as chief financial officer. Friar will "lead a finance team that supports our mission by providing continued investment in our core research capabilities, and ensuring that we can scale to meet the needs of our growing customer base and the complex and global environment in which we are operating," OpenAI wrote in a blog post. OpenAI also hired Kevin Weil, an ex-president at Planet Labs, as its new chief product officer. Weil was previously a senior vice president at Twitter and a vice president at Facebook and Instagram. Weil's product team will focus on "applying our research to products and services that benefit consumers, developers, and businesses," the company wrote.
Edward Snowden, a former NSA contractor who leaked classified documents in 2013 that exposed the massive scope of government surveillance programs, is wary of the appointment. In a post on X, Snowden wrote: "They've gone full mask-off: Do not ever trust OpenAI or its products (ChatGPT etc). There is only one reason for appointing an NSA director to your board. This is a willful, calculated betrayal of the rights of every person on Earth. You have been warned."
Mozilla

Mozilla Defies Kremlin, Restores Banned Firefox Add-ons in Russia (theregister.com) 18

Mozilla has reinstated certain add-ons for Firefox that earlier this week had been banned in Russia by the Kremlin. From a report: The browser extensions, which are hosted on the Mozilla store, were made unavailable in the Land of Putin on or around June 8 after a request by the Russian government and its internet censorship agency, Roskomnadzor. Among those extensions were three pieces of code that were explicitly designed to circumvent state censorship -- including a VPN and Censor Tracker, a multi-purpose add-on that allowed users to see what websites shared user data, and a tool to access Tor websites. The day the ban went into effect, Roskomsvoboda -- the developer of Censor Tracker -- took to the official Mozilla forums and asked why his extension was suddenly banned in Russia with no warning.
Security

Congress Seeks Answers From Microsoft Boss After a 'Cascade' of Security Errors (washingtonpost.com) 59

Speaking of Microsoft, the House Homeland Security committee is grilling Microsoft President Brad Smith Thursday about the software giant's plans to improve its security after a series of devastating hacks reached into federal officials' email accounts, challenging the company's fitness as a dominant government contractor. Washington Post adds:The questioning followed a withering report on one of those breaches, where the federal Cyber Safety Review Board found the event was made possible by a "cascade of avoidable errors" and a security culture "that requires an overhaul." In that hack, suspected agents of China's Ministry of State Security last year created digital keys using a tool that allowed them to pose as any existing Microsoft customer. Using the tool, they impersonated 22 organizations, including the U.S. Departments of State and Commerce, and rifled through Commerce Secretary Gina Raimondo's email among others.

The event triggered the sharpest criticism in decades of the stalwart federal vendor, and has prompted rival companies and some authorities to push for less government reliance on its technology. Two senators wrote to the Pentagon last month, asking why the agency plans to improve nonclassified Defense Department tech security with more expensive Microsoft licenses instead of with alternative vendors. "Cybersecurity should be a core attribute of software, not a premium feature that companies upsell to deep-pocketed government and corporate customers," Sens. Eric Schmitt (R-Mo.) and Ron Wyden (D-Ore.) wrote. "Through its buying power, DOD's strategies and standards have the power to shape corporate strategies that result in more resilient cybersecurity services." Any serious shift in executive branch spending would take years, but Department of Homeland Security leaders say plans are in motion to add security guarantees and requirements to more government purchases -- an idea touted in the Cyber Safety Review Board's Microsoft report.

China

China Is Testing More Driverless Cars Than Any Other Country (nytimes.com) 50

Assisted driving systems and robot taxis are becoming more popular in China with government help, as cities designate large areas for testing on public roads. From a report: The world's largest experiment in driverless cars is underway on the busy streets of Wuhan, a city in central China with 11 million people, 4.5 million cars, eight-lane expressways and towering bridges over the muddy waters of the Yangtze River. A fleet of 500 taxis navigated by computers, often with no safety drivers in them for backup, buzz around. The company that operates them, the tech giant Baidu, said last month that it would add a further 1,000 of the so-called robot taxis in Wuhan.

Across China, 16 or more cities have allowed companies to test driverless vehicles on public roads, and at least 19 Chinese automakers and their suppliers are competing to establish global leadership in the field. No other country is moving as aggressively. The government is providing the companies significant help. In addition to cities designating on-road testing areas for robot taxis, censors are limiting online discussion of safety incidents and crashes to restrain public fears about the nascent technology.

Surveys by J.D. Power, an automotive consulting firm, found that Chinese drivers are more willing than Americans to trust computers to guide their cars. "I think there's no need to worry too much about safety -- it must have passed safety approval," said Zhang Ming, the owner of a small grocery store near Wuhan's Qingchuan Pavilion, where many Baidu robot taxis stop. Another reason for China's lead in the development of driverless cars is its strict and ever-tightening control of data. Chinese companies set up crucial research facilities in the United States and Europe and sent the results back home. But any research in China is not allowed to leave the country. As a result, it's difficult for foreign carmakers to use what they learn in China for cars they sell in other countries.

Security

Microsoft Chose Profit Over Security and Left US Government Vulnerable To Russian Hack, Whistleblower Says 65

A former Microsoft employee claims the tech giant dismissed his repeated warnings about a security flaw that was later exploited in the SolarWinds hack, prioritizing business interests over customer safety. Andrew Harris, who worked on Microsoft's cloud security team, says he discovered the weakness in 2016 but was told fixing it could jeopardize a multibillion-dollar government contract and the company's competitive edge, ProPublica reported Thursday.

The flaw, in a Microsoft product called Active Directory Federation Services, allowed hackers to bypass security measures and access sensitive cloud data. Russian hackers exploited the vulnerability in the 2020 SolarWinds attack, breaching several U.S. agencies. Microsoft continues to deny wrongdoing, insisting customer protection is its top priority. The revelations come at a time when Microsoft is facing increasing scrutiny over its security practices and seeks to expand its government business.
The Courts

Chemical Makers Sue Over Rule To Rid Water of 'Forever Chemicals' (thehill.com) 101

An anonymous reader quotes a report from the New York Times: Chemical and manufacturing groups sued the federal government late Monday (Warning: source paywalled; alternative source) over a landmark drinking-water standard that would require cleanup of so-called forever chemicals linked to cancer and other health risks. The industry groups said that the government was exceeding its authority under the Safe Drinking Water Act by requiring that municipal water systems all but remove six synthetic chemicals, known by the acronym PFAS, that are present in the tap water of hundreds of millions of Americans. The Environmental Protection Agency has said that the new standard, put in place in April, will prevent thousands of deaths and reduce tens of thousands of serious illnesses. The E.P.A.'s cleanup standard was also expected to prompt a wave of litigation against chemical manufacturers by water utilities nationwide trying to recoup their cleanup costs. Utilities have also challenged the stringent new standard, questioning the underlying science and citing the cost of filtering the toxic chemicals out of drinking water.

In a joint filing late Monday, the American Chemistry Council and National Association of Manufacturers said the E.P.A. rule was "arbitrary, capricious and an abuse of discretion." The petition was filed in the Court of Appeals for the District of Columbia. In a separate petition, the American Water Works Association and the Association of Metropolitan Water Agencies said the E.P.A. had "significantly underestimated the costs" of the rule. Taxpayers could ultimately foot the bill in the form of increased water rates, they said. PFAS, a vast class of chemicals also called per- and polyfluoroalkyl substances, are widespread in the environment. They are commonly found in people's blood, and a 2023 government study of private wells and public water systems detected PFAS chemicals in nearly half the tap water in the country. Exposure to PFAS has been associated with developmental delays in children, decreased fertility in women and increased risk of some cancers, according to the E.P.A. [...] The E.P.A. estimates that it would cost water utilities about $1.5 billion annually to comply with the rule, though utilities have said the costs could be twice that amount.
Further reading: Lawyers To Plastic Makers: Prepare For 'Astronomical' PFAS Lawsuits
Japan

Japan Enacts Law Forcing Third-Party App Stores On Apple and Google (appleinsider.com) 97

Following in the European Union's footsteps, Japan's parliament has enacted a law on Wednesday that will prohibit big tech from blocking third-party app stores. AppleInsider reports: The intention of the bill is that it will facilitate competition and reduce app prices. Japan's government reportedly believes that Apple and Google are a duopoly, and that they charge developers high fees that are then passed on to users. Big tech companies with App Stores will also prohibit companies from prioritizing their own services. Google is likely to be hit hardest by this. Violators will initially be fined up to 20% of the domestic revenue of the specific service that broke the law. The fee can increase to 30%, if the behavior continues.

The Japanese government's Fair Trade Commission (FTC) will choose which firms to apply it to. Companies that will be regulated will be required to submit compliance reports annually. While it hasn't been explicitly said that Apple and Google must comply, It seems certain that the announcement that they'll be held to the provisions is imminent. The Japan FTC isn't expected to add any Japanese firms to the list. The law likely won't take effect until the end of 2025.

United States

FTC Chair Lina Khan Says Agency Pursuing 'Mob Bosses' in Big Tech (techcrunch.com) 39

The U.S. Federal Trade Commission is prioritizing enforcement actions against major technology companies that cause the most harm, FTC Chair Lina Khan said at an event. Khan emphasized the importance of targeting "mob bosses" rather than lower-level offenders to effectively address illegal behaviors in the industry. The FTC has recently launched antitrust probes into Microsoft, Open AI, and Nvidia, and has taken legal action against Meta, Amazon, Google, and Apple in recent years. TechCrunch adds: Khan said that in any given year, the FTC sees up to 3,000 merger filings reported to the agency and that around 2% of those deals get a second look by the government. "So you have 98% of deals that, for the most part, are going through," she said. "If you are a startup or a founder that is eager for an acquisition as an exit, a world in which you have five or six or seven or eight potential suitors, I would think, is a better world in which you just have one or two, right? And so, actually promoting more competition at that level to ensure that startups have you know more of a fair chance of getting a better valuation, I think would be beneficial as well."
Security

China State Hackers Infected 20,000 Fortinet VPNs, Dutch Spy Service Says (arstechnica.com) 30

An anonymous reader quotes a report from Ars Technica: Hackers working for the Chinese government gained access to more than 20,000 VPN appliances sold by Fortinet using a critical vulnerability that the company failed to disclose for two weeks after fixing it, Netherlands government officials said. The vulnerability, tracked as CVE-2022-42475, is a heap-based buffer overflow that allows hackers to remotely execute malicious code. It carries a severity rating of 9.8 out of 10. A maker of network security software, Fortinet silently fixed the vulnerability on November 28, 2022, but failed to mention the threat until December 12 of that year, when the company said it became aware of an "instance where this vulnerability was exploited in the wild." On January 11, 2023 -- more than six weeks after the vulnerability was fixed -- Fortinet warned a threat actor was exploiting it to infect government and government-related organizations with advanced custom-made malware. Netherlands government officials wrote in Monday's report: Since the publication in February, the MIVD has continued to investigate the broader Chinese cyber espionage campaign. This revealed that the state actor gained access to at least 20,000 FortiGate systems worldwide within a few months in both 2022 and 2023 through the vulnerability with the identifier CVE-2022-42475 . Furthermore, research shows that the state actor behind this campaign was already aware of this vulnerability in FortiGate systems at least two months before Fortinet announced the vulnerability. During this so-called 'zero-day' period, the actor alone infected 14,000 devices. Targets include dozens of (Western) governments, international organizations and a large number of companies within the defense industry.

The state actor installed malware at relevant targets at a later date. This gave the state actor permanent access to the systems. Even if a victim installs security updates from FortiGate, the state actor continues to have this access. It is not known how many victims actually have malware installed. The Dutch intelligence services and the NCSC consider it likely that the state actor could potentially expand its access to hundreds of victims worldwide and carry out additional actions such as stealing data. Even with the technical report on the COATHANGER malware, infections from the actor are difficult to identify and remove. The NCSC and the Dutch intelligence services therefore state that it is likely that the state actor still has access to systems of a significant number of victims.

The Courts

Brazil Hires OpenAI To Cut Costs of Court Battles 16

Brazil's government is partnering with OpenAI to use AI for expediting the screening and analysis of thousands of lawsuits to reduce costly court losses impacting the federal budget. Reuters reports: The AI service will flag to government the need to act on lawsuits before final decisions, mapping trends and potential action areas for the solicitor general's office (AGU). AGU told Reuters that Microsoft would provide the artificial intelligence services from ChatGPT creator OpenAI through its Azure cloud-computing platform. It did not say how much Brazil will pay for the services. AGU said the AI project would not replace the work of its members and employees. "It will help them gain efficiency and accuracy, with all activities fully supervised by humans," it said.

Court-ordered debt payments have consumed a growing share of Brazil's federal budget. The government estimated it would spend 70.7 billion reais ($13.2 billion) next year on judicial decisions where it can no longer appeal. The figure does not include small-value claims, which historically amount to around 30 billion reais annually. The combined amount of over 100 billion reais represents a sharp increase from 37.3 billion reais in 2015. It is equivalent to about 1% of gross domestic product, or 15% more than the government expects to spend on unemployment insurance and wage bonuses to low-income workers next year. AGU did not provide a reason for Brazil's rising court costs.
United States

New York Launches Mobile Driver's Licenses (theverge.com) 65

New York has launched its mobile ID program, "giving residents the option to digitize their driver's license or non-driver ID," reports The Verge. From the report: Beginning today, the New York Mobile ID app is available from Apple's App Store and Google Play. The app can be used for identity verification at airports. A physical license, permit, or non-driver ID is required to activate a mobile ID; you'll need to take a photo of the front and back with your phone during the enrollment process. The news was announced during a media briefing at LaGuardia Airport on Tuesday that included New York's and Transportation Security Administration federal security director Robert Duffy, among other speakers. Their pitch is that mobile IDs "will revolutionize the way New Yorkers protect their identities and will significantly enhance the way they get through security at airports across the nation." State officials are also emphasizing that it's a voluntary option meant for convenience.

"When you offer your mobile ID to TSA or anyone else who accepts it, you are in full control of sharing that information. They can only see the information they request to see," Schroeder said. "If you only need to prove your age, you can withhold other information that a verifier doesn't need to see." The app is designed so that your phone remains in your possession at all times -- you should never freely hand a device over to law enforcement -- and shows a QR code that can be scanned to verify your identity. Any changes to your license status such as renewals or suspensions are automatically pushed to the mobile version, and the digital ID also mirrors data like whether you're an organ donor.

For now, acceptance of mobile IDs by businesses (and the police) is completely voluntary -- and there's no deadline in place for compliance -- so it's definitely too soon to start leaving your physical one at home. But bars and other small businesses can start accepting them immediately if they install the state's verifier app. The New York Mobile ID app can be used "at nearly 30 participating airports across the country including all terminals at LaGuardia and John F. Kennedy airports," according to a press release from Governor Kathy Hochul.
New York joins a small list of states that have rolled out mobile driver's licenses, including Arizona, Colorado, Delaware, Georgia, Florida, Iowa, Louisiana, Maryland, Mississippi, Missouri, and Utah.
The Almighty Buck

When Paying in Cash Costs Extra: America's Reverse ATMs Convert Money into Debit Cards (yahoo.com) 272

At a New York Yankees baseball game, one fan discovered its concession stand doesn't accept cash. "An employee directed him to a kiosk that could convert his greenbacks into plastic," reports the Wall Street Journal, where the fan, "fed $200 into the reverse ATM, which subtracted a $3.50 fee and spat out a debit card with a balance of $196.50." Paying with cash used to be a way to get a discount. These days it can often cost an extra $1 to $6 — the sort of transaction fees once limited to swiping a credit card or using an out-of-network ATM. Reverse ATMs like those at Yankee Stadium are now common at cashless venues and restaurants across the country as a way to cater to those who prefer paying in cash. People who want to pay their parking tickets, tolls, taxes or phone bills in cash, meanwhile, often learn that government agencies and businesses have outsourced that option to companies that usually charge a fee.

All that can amount to a penalty on the people who prefer paying cash. Though it is more common to buy things with cards and mobile devices, cash remains the third-most popular way to pay, accounting for 16% of all payments in 2023, according to the Federal Reserve. That's down 2 percentage points from the year before, continuing a steady decline that accelerated during the pandemic. "It's unbelievable that we actually have to tell retailers, 'This is U.S. currency and it's something that should be accepted,' " said Jonathan Alexander, executive director of the Consumer Choice in Payment Coalition, a group of businesses and nonprofits lobbying for the continued acceptance of cash.

There aren't federal laws that require businesses to accept cash. States like Colorado and Rhode Island and cities like New York banned cashless retail establishments after many stores shifted to card-only transactions to reduce the spread of Covid-19, speed up transactions and cut back on theft. In 2023, lawmakers in the House of Representatives and the Senate introduced bills requiring that businesses accept cash for all in-person purchases under $500, unless they provide devices like a reverse ATM that don't charge fees. The bills haven't passed.

Cashless businesses can be a burden for older or lower-income shoppers who are less likely to have access to digital payments. They also pose challenges for younger people who haven't yet set up credit cards or bank accounts.

The article includes the story of an 18-year-old who earned cash by babysitting, then went to a hockey game and "was charged a 50-cent fee after putting $20 into a reverse ATM...to order chicken nuggets and a bottle of water." (Others who prefer cash "say paper money is anonymous, helps them keep spending under control and is better for tips," the article adds noting that roughly six in 10 Americans use cash for at least some of their purchases, according to Pew Research Center.)

The makers of one "reverse ATM" tell the Journal that whether or not someone gets charged a fee actually depends on what state they're in — and on the preferences of the venue that installed the ATM machine.
EU

Birmingham's $125M 'Oracle Disaster' Blamed on Poor IT Project Management (computerweekly.com) 117

It was "a catastrophic IT failure," writes Computer Weekly. It was nearly two years ago that Birmingham City Council, the largest local authority in Europe, "declared itself in financial distress" — effectively declaring bankruptcy — after the costs on an Oracle project costs ballooned from $25 million to around $125.5 million.

But Computer Weekly's investigation finds signs that the program board and its manager wanted to go live in April of 2022 "regardless of the state of the build, the level of testing undertaken and challenges faced by those working on the programme." One manager's notes "reveal concerns that the program manager and steering committee could not be swayed, which meant the system went live despite having known flaws." Computer Weekly has seen notes from a manager at BCC highlighting a number of discrepancies in the Birmingham City Council report to cabinet published in June 2023, 14 months after the Oracle system went into production. The report stated that some critical elements of the Oracle system were not functioning adequately, impacting day-to-day operations. The manager's comments reveal that this flaw in the implementation of the Oracle software was known before the system went live in April 2022... An insider at Birmingham City Council who has been closely involved in the project told Computer Weekly it went live "despite all the warnings telling them it wouldn't work"....

Since going live, the Oracle system effectively scrambled financial data, which meant the council had no clear picture of its overall finances. The insider said that by January 2023, Birmingham City Council could not produce an accurate account of its spending and budget for the next financial year: "There's no way that we could do our year-end accounts because the system didn't work."

A June 2023 report to cabinet "stated that due to issues with the council's bank reconciliation system, a significant number of transactions had to be manually allocated to accounts rather than automatically via the Oracle system," according to the article. But Computer Weekly has seen a 2019 presentation slide deck showing the council was already aware that Oracle's out-of-the-box bank reconciliation system "did not handle mixed debtor/non-debtor bank files. The workaround suggested was either a lot of manual intervention or a platform as a service (PaaS) offering from Evosys, the Oracle implementation partner contracted by BCC to build the new IT system."

The article ultimately concludes that "project management failures over a number of years contributed to the IT failure."
Google

How Google Will Distribute $100 Million to Canada's News Companies (www.cbc.ca) 36

In November Google agreed to pay Canadian news publishers $100 million annually "in order to be exempt from the Online News Act, which compels tech companies to enter into agreements with news publishers," writes the Canadian Press.

On Friday Google "named the organization it has selected to distribute the $100 million..." The Canadian Journalism Collective will be responsible for ensuring eligible news organizations get their share of the money. The collective is a federally incorporated non-profit organization that was created for this purpose. It was founded in May by a group of independent publishers and broadcasters... "We hope these next steps will be completed as quickly as possible, so Canadian publishers and journalists can soon begin to receive the proceeds of this new contribution model," Google said in a blog entry posted on their website Friday...

The money will be distributed proportionately based on how many full time-journalists the companies employ. Small print and digital outlets can expect to receive about $17,000 per journalist that they employ, an official with the Canadian Heritage Department has said.

Google's money will go to 1,520 news organizations, according to Google's blog post — which describes the arrangement as "addressing our concerns with the Online News Act" and "a viable path to an exemption at a clear and commercially acceptable commitment level..." As part of this transition, we have advised partners in our Google News Showcase program (our online news experience and licensing program for news organizations) will cease to operate in Canada later this year as we transition to this new contribution model. We will be maintaining some Google News Initiative programming in Canada. This includes a range of collaborative tools and resources that can support the advancement of quality journalism. However, with our monetary contribution in Canada now streamlined into the new single collective model, these investments will be non-monetary in nature.
Bitcoin

US Justice Department Indicts Creators of Bitcoin-Anonymizing 'Samouri' Wallet (reason.com) 92

America's Justice Department "indicted the creators of an application that helps people spend their bitcoins anonymously," writes Reason.com: They're accused of "conspiracy to commit money laundering." Why "conspiracy to commit" as opposed to just "money laundering"?

Because they didn't hold anyone else's money or do anything illegal with it. They provided a privacy tool that may have enabled other people to do illegal things with their bitcoin... What this tool does is offer what's known as a "coinjoin," a method for anonymizing bitcoin transactions by mixing them with other transactions, as the project's founder, Keonne Rodriguez, explained to Reason in 2022: "I think the best analogy for it is like smelting gold," he said. "You take your Bitcoin, you add it into [the conjoin protocol] Whirlpool, and Whirlpool smelts it into new pieces that are not associated to the original piece."

Reason argues that providing the tool isn't a crime, just like selling someone a kitchen knife isn't a crime: The government's decision to indict Rodriguez and his partner William Lonergan Hill is also an attack on free speech because all they did was write open-source code and make it widely available. "It is an issue of a chilling effect on free speech," attorney Jerry Brito, who heads up the cryptocurrency nonprofit Coin Center, told Reason after the U.S. Treasury went after the creators of another piece of anonymizing software...

The most important thing about bitcoin, and money like it, isn't its price. It's the check it places on the government's ability to devalue, censor, and surviel our money. Creators of open-source tools like Samourai Wallet should be celebrated, not threatened with a quarter-century in a federal prison.

Long-time Slashdot reader SonicSpike shared the article...
United States

Louisiana Becomes 10th US State to Make CS a High School Graduation Requirement (linkedin.com) 89

Long-time Slashdot reader theodp writes: "Great news, Louisiana!" tech-backed Code.org exclaimed Wednesday in celebratory LinkedIn, Facebook, and Twitter posts. Louisiana is "officially the 10th state to make computer science a [high school] graduation requirement. Huge thanks to Governor Jeff Landry for signing the bill and to our legislative champions, Rep. Jason Hughes and Sen. Thomas Pressly, for making it happen! This means every Louisiana student gets a chance to learn coding and other tech skills that are super important these days. These skills can help them solve problems, think critically, and open doors to awesome careers!"

Representative Hughes, the sponsor of HB264 — which calls for each public high school student to successfully complete a one credit CS course as a requirement for graduation and also permits students to take two units of CS instead of studying a Foreign Language — tweeted back: "HUGE thanks @codeorg for their partnership in this effort every step of the way! Couldn't have done it without [Code.org Senior Director of State Government Affairs] Anthony [Owen] and the Code.org team!"

Code.org also on Wednesday announced the release of its 2023 Impact Report, which touted its efforts "to include a requirement for every student to take computer science to receive a high school diploma." Since its 2013 launch, Code.org reports it's spent $219.8 million to push coding into K-12 classrooms, including $19 million on Government Affairs (Achievements: "Policies changed in 50 states. More than $343M in state budgets allocated to computer science.").

In Code.org by the Numbers, the nonprofit boasts that 254,683 students started Code.org's AP CS Principles course in the academic year (2025 Goal: 400K), while 21,425 have started Code.org's new Amazon-bankrolled AP CS A course. Estimates peg U.S. public high school enrollment at 15.5M students, annual K-12 public school spending at $16,080 per pupil, and an annual high school student course load at 6-8 credits...

Power

As America's Solar Power Surges, Wind Power is Struggling (staradvertiser.com) 77

America "is now adding less wind capacity each year" than it was before the passage of a climate-protecting bill in 2022, according to the New York Times.

Since then "solar panel installations are indeed soaring to record highs in the U.S., as are batteries that can store energy for later. But wind power has struggled, both on land and in the ocean." Some factors behind the wind industry's recent slowdown may be temporary, such as snarled supply chains. But wind power is also more vulnerable than solar power to many of the biggest logistical hurdles that hinder energy projects today: a lack of transmission lines, a lengthy permitting process and a growing backlash against new projects in many communities... [M]any areas are now crowded with turbines and existing electric grids are clogged, making it difficult to add more projects. Energy companies want to expand the grid's capacity to transport even more wind power to population centers, but getting permits for transmission lines and building them has become a brutal slog that can take more than a decade... Because they can reach the height of skyscrapers, wind turbines are more noticeable than solar farms and often attract more intense opposition from local communities.

The wind industry has also been hampered by soaring equipment costs after the pandemic wrecked supply chains and inflation spiked. While those factors initially hurt solar, too, the solar industry has adjusted much faster, with China nearly doubling its manufacturing capacity for panels over the past two years. Wind supply chains, which are dominated by a few manufacturers in China, Europe and the United States, have yet to fully recover. The cost increases have been devastating for offshore wind projects in the Northeast, where developers have canceled more than half the projects they planned to build this decade. Wind isn't languishing only in the United States. While a record 117 gigawatts of new wind capacity came online last year globally, virtually all of that growth was in China. In the rest of the world, developers weren't installing wind turbines any faster than they were in 2020...

It's still possible that wind power could rebound. In fact, some experts argue that the recent slowdown is only a temporary artifact of tax policy... [John Hensley, vice president for markets and policy analysis at the American Clean Power Association, a renewable industry trade group] said that U.S. wind manufacturing was beginning to ramp up thanks to new tax incentives, while costs were starting to come down. Last year, orders for new turbines increased by 130%, although many of them won't be delivered until 2025 or later. Some states are now trying to make it easier to build renewable energy: Illinois, Michigan and Minnesota have all passed laws making it harder for local governments to restrict wind and solar. The federal government has issued new rules to accelerate the planning of transmission lines.

Demand for wind could also rise as a growing number of states, tech companies and hydrogen producers are trying to secure clean electricity around the clock, rather than just a burst of solar power in the daytime.

Many plans for moving America off fossil fuels "envision a large expansion of both solar and wind," the article points out, "because the two sources generate electricity at different hours and can complement each other. A boom in solar power alone, which runs only in daytime, isn't enough."

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